01
Communicate with impact
Business communication for IT, especially in English. How to be clear, brief and taken seriously by stakeholders and clients.
Our mentor
Yaroslav Stepaniuk
IT Soft Skills Trainer & Instructional Designer
Turning communication, presentation and leadership into practical skills.
Bonn, GermanySpeaks: EN · UA
Booking opens soon — join the early list.
About
Yaroslav is an IT Soft Skills Trainer and Instructional Designer based in Bonn, with 8+ years across IT, Operations, Management and Learning & Development.
He worked as a CS agent, Team Lead and Senior Corporate Trainer (Plarium, Namecheap), leading teams of 6–20 and coordinating trainers, QA specialists and team leads. He helped to build a Customer Support division from scratch.
His style is gamified and experiential: 200+ IT workshops (5–25 people), 50+ networking events (10–50 people). He speaks English and Ukrainian, and believes the fastest way to learn a soft skill is to practise it under mild pressure, not listen to a lecture about it.
Areas of expertise
Soft SkillsGamified TrainingPresentationTeam LeadershipInstructional Design
Languages
ENUA
Background & credentials
Where the experience behind this session actually comes from.
200+ gamified IT workshops delivered
50+ networking events hosted
Instructional design for Plarium & Namecheap
Built a Customer Support division from scratch
How I can help you
Clear directions of work in one focused 60–90 minute session.
02
Present without freezing
Presentation and public-speaking mechanics for engineers and PMs. Build muscle through structured practice, not theory.
03
Lead people, not tickets
For new and mid-level tech leads: motivation, conflict resolution, performance conversations and running 1:1s that matter.
04
Design training that sticks
Instructional design for internal L&D: turn chaotic onboarding and ad-hoc training into a repeatable, measurable program.
What's in one session
- Structured 45-minute conversation with a real senior mentor.
- Pre-session survey so we jump straight into your actual problem.
- Written recap with next steps sent within 24 hours.
- Frameworks and templates from the mentor’s real practice.
- One written follow-up message within 7 days after the session.
- No fluff, no generic advice, no upsell at the end.
What a session looks like
A focused, outcome-driven conversation. No fluff, no generic advice.
01
Share your context
45 min intakeYou fill a short survey about your goal, current situation and what you want to leave the session with.
02
45-minute session
A structured conversation online. We map blockers, clarify direction and agree on concrete next steps.
03
Action plan & follow-up
You leave with a written recap and a plan. Optional follow-up message within 7 days.
Proof over promises
Years of practice, thousands of people, real outcomes.
0+
Years of experience
0+
Workshops delivered
IT / L&D
Focus area
What past mentees say
Real feedback from the kind of conversations we’re bringing to this landing.
“Before the session I “knew” my slides were fine. Halfway through I was rewriting the first 3. That’s how you know you need a coach, not YouTube.”
Senior Frontend Engineer
Lviv, UA
“We ran a real stakeholder scenario. He stopped me twice, reframed it, and now I use that pattern every 1:1. That’s worth its weight.”
Engineering Team Lead
Bonn, DE
“It was practice, not a lecture. I walked out tired in the good way — the way you’re tired after actually training something.”
Product Designer
Remote
Sample testimonial — will be replaced with real ones.
Not ready for a session yet?
Grab a short PDF guide from Yaroslav Stepaniuk and we'll notify you when booking opens.
- Self-audit questions used in the first 10 minutes of a real session.
- One framework the mentor actually applies with tech clients.
- Straight to your inbox — no course, no upsell.
FAQ
A single session is 45 minutes online. You get a short pre-session survey and a written recap afterwards.
Ready to take the next step?
One conversation can save you months of trying the wrong things.
Booking opens soon — join the early list.
techin@visarsoft.de 
